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Privacy Notice

COBA Africa (Pty) Ltd is part of the COBA group. This privacy notice explains how we use any personal information we collect about you when you use this website. Please read it carefully.

What information do we collect about you?

We may collect information when you visit the website or purchase any products from the website but only if you voluntarily submit such information to us. This may include details such as your name, address, email address, telephone number, billing details and credit card information. There is no requirement for you to provide us with such information in order to use the website. However, if you decide to withhold certain information requested by us, you may not be able to visit all sections of the website or make purchases. Website usage information is collected using cookies.

How will we use this information about you?

We use information gathered on the website to enable us to provide you with access to all parts of the website and to process any orders you may make. If you provide information to this website, we will not sell, share or rent your personal information to third parties (save as expressly stated below), but we may use it for our own purposes in order to:

  • administer and run the website;
  • fulfil orders for any goods or services, which we have agreed to supply;
  • notify you of other COBA products and services.

We will not disclose any information we gather from you on the website, but we may disclose information about you to other companies within the COBA group. Any information provided to these companies will be used by those companies only in accordance with the terms of this Privacy Notice.

Third party contractors may sometimes have limited access to information collected on the website in the course of providing products or services to us, for example, hosting and maintenance of the website, or credit card processors. This is strictly limited to information which is reasonably required by them to perform their duties. These third parties are at all times required to comply with the terms of this Privacy Notice and as such are prevented from using or disclosing any information for any purposes other than providing services to us.

We will use your information for the purposes described above, or as indicated to you when we request such information. You must “opt-in” and give us specific consent to use the information for any other purpose (for example, to allow us to send our marketing materials or electronic alerts).

In the event of a sale, merger or transfer or sale of us or any group company we reserve the right to transfer information to a third party who will be obliged to adhere to the terms of this Privacy Notice.

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this Privacy Notice.

Email Marketing and Telemarketing

We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the COBA group. If you no longer wish to be contacted for marketing purposes, please email [email protected].

COBA use a third-party email automation system called MailChimp. If you are a customer, or you submit your personal information via a form on our website, your data may be stored on a MailChimp server. Click here for details of MailChimp’s own Privacy Policy. Use of this system helps our sales and marketing teams provide targeted content and offers via email.

Access to your information and correction

If at any time you are concerned about or wish to enquire about information we hold about you, please contact the Data Privacy Controller, COBA International Ltd., Unit 5 Marlborough Drive, Fleckney, Leicestershire LE8 8UR or email [email protected]. You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date.

Cookies

Like most websites, this website sometimes makes use of browser “cookies” which are pieces of information which a website either transfers to your computer hard drive or stores temporarily in your computer’s memory for record keeping purposes. We use cookies in order to allow us to monitor how you are using the website. Most browsers are initially set up to accept cookies. You can re-set your browser to refuse cookies or to indicate when a cookie is being sent. However, if you decline to accept cookies, you may not be able to take advantage of or participate in certain features of this website.

For more details about the cookies this website uses please visit the cookies page.

Advertisers and other third parties may use their own cookies when you click on adverts or links to their own site. This Privacy Notice does not govern the use of such third-party websites or advertisers.

Other websites

The website contains links to sites not owned or operated by COBA. We are not responsible for these websites and you must read the privacy notices for each of these websites independently.

Changes to our Privacy Notice

We may amend this Privacy Notice from time to time. Please refer back to this page regularly. By using the website or any of our products, features, resources or services on it you agree to be bound by the terms of this Privacy Notice.

How to contact us

Please contact us if you have any questions about this Privacy Notice or information we hold about you:

  • by email
  • or write to us at Data Privacy Controller, COBA International Ltd., Unit 5 Marlborough Drive, Fleckney, Leicestershire LE8 8UR